TERMS & CONDITIONS

Disclaimer:

Welcome to the crispcrow.com.au website. Continuing to browse and use this website means you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any services. If these terms and conditions are considered an offer by Jay Crisp Crow, acceptance is expressly limited to these terms.

The information contained in this website is for general information purposes only and is provided by crispcrow.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under our control. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Jay Crisp Crow and crispcrow.com.au, and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

Terms Of Payment For Services

Please refer to your Client Agreement and Invoice for Terms. Subject to our Refund Policy, we provide content without any express or implied warranties.

Limitation of Liability:

It is an essential pre-condition to you using our website that you agree and accept that Jay Crisp Crow is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Copyright Notice:

This website and its contents are the copyright of Jay Crisp Crow © 2014–2026. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download contents to a local hard disk for your personal and non-commercial use only.
You may copy some extracts to individual third parties for their personal use, but only if you acknowledge this website as the source of the material.

You may not, except with my express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or another form of electronic retrieval system.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for sale or for use by any third party. In particular, you may not republish, upload, transmit electronically or otherwise, or distribute any of the materials, documents or products available for download.

We expressly reserve all copyright and trademark in all documents, information and materials on our website and reserve the right to take action if you breach these terms.

Payment and Renewal:

General Terms. By selecting a product or service, you agree to pay Jay Crisp Crow the one-time and/or monthly or annual subscription fees indicated. Subscription payments will be charged on a pre-pay basis on the day you sign up and cover the use of that service for the subscription period indicated. Payments are not refundable.

Automatic Renewal. Unless you notify Jay Crisp Crow before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorise us to collect the then-applicable annual or monthly subscription fee (as well as any taxes) using any payment method we have on record.

Services. Fees; Payment. By signing up for a Services account, you agree to pay the applicable setup fees and recurring fees. These fees will be invoiced starting from the day your services are established and in advance of their use. Payment terms may change with thirty (30) days’ notice. To cancel a service, please refer to your contract.

Support. If your service includes access to priority email support, this means you may request technical support by email at any time, with reasonable efforts made to respond within three business days.

Delivery of Goods:

Digital goods are sent immediately via our software. If you experience technical issues downloading digital goods, please contact us.

Refund Policy:

Refunds and returns are handled in accordance with Australian Consumer Law.
Digital goods and services are non-refundable except in the case of technical issues that cannot be resolved.

Workshops Terms and Conditions:

A confirmation email and invoice/receipt will be sent within 48 hours of booking.
Events require minimum registrations to proceed.
If an event is cancelled, you may transfer to another event or receive a refund (less payment gateway fees).
We are not responsible for travel or accommodation costs.
Substitute delegates may attend with 24 hours’ notice.
Cancellations or non-attendance result in no refund unless exceptional circumstances apply.

Exclusion of Competitors:

If you create similar documents, goods or services for commercial purposes, you are considered a competitor of Jay Crisp Crow. Competitors are not permitted to use or access this website or download materials. Breaches will result in liability for losses and profits obtained.

Responsibility of Contributors:

By submitting content for inclusion on this website, you grant Jay Crisp Crow a worldwide, royalty‑free, non‑exclusive licence to reproduce, modify, adapt and publish the content for display, distribution and promotion purposes. Deleted content may not be immediately removed due to caching.

Content Posted on Other Websites:

Jay Crisp Crow is not responsible for material made available through websites linked from or linking to crispcrow.com.au, and disclaims responsibility for any harm resulting from use of such websites.

Advertisements:

Jay Crisp Crow reserves the right to display advertisements on this site.

Disclaimer:

To the fullest extent permitted by law, all warranties are disclaimed. No guarantee is made that documents, goods or services will be error‑free or uninterrupted.

Whilst we endeavour to keep information accurate and up to date, no warranty is given regarding correctness, suitability or reliability.

Changes:

Jay Crisp Crow reserves the right to modify or replace any part of this Agreement at any time. Continued use of the website constitutes acceptance of these changes.

Jurisdiction:

This agreement and website are subject to the laws of Western Australia and Australia. Any disputes must be submitted to the jurisdiction of the courts of Western Australia.

Whole Agreement:

These terms represent the entire agreement between you and crispcrow.com.au.

Exclusion of Unenforceable Terms:

If any clause is illegal or unenforceable in a particular jurisdiction, it is excluded in that jurisdiction only.

Course & Program Results:

Jay Crisp Crow has made every effort to accurately represent courses and programs. No guarantee of results or income is made. Outcomes depend on many factors beyond our control. Use your own due diligence.

By continuing to use this website, you agree that Jay Crisp Crow is not responsible for any outcomes resulting from your use.

Affiliate Terms:

Affiliate partners must be 18 or older.
Commissions apply to qualifying sales only.
Payments are made via PayPal after applicable withholding periods.
Codes must be used at point of sale.
Ethical marketing practices are required.
Terms may be updated at any time.

Changes To Terms:

We may update these Terms and Conditions at our discretion.

Suspension of Account:

Accounts may be suspended at any time. Outstanding commissions will be paid.

Real Estate Copywriting WA:

These terms also apply to services, courses and content delivered under Real Estate Copywriting WA, Crisp Copy, upstage, and any other websites run by Jay Crisp Crow.

Last updated March 2026

 

PRIVACY POLICY 

Jay Crisp Crow, trading as Crisp Copy, operates crispcrow.com.au, crispcopy.com.au, realestatecopywritingwa.com.au, upstage, and may operate additional websites. It is my policy to respect your privacy and protect any personal information I collect while operating these websites.

Website Visitors

Like most website operators, Jay Crisp Crow collects non‑personally‑identifying information that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request. The purpose of collecting this information is to better understand how visitors use the website. From time to time, Jay Crisp Crow may release non‑personally‑identifying information in aggregate form, for example, by publishing a report on website usage trends.

Jay Crisp Crow also collects potentially personally‑identifying information such as Internet Protocol (IP) addresses for logged‑in users and for users leaving comments on crispcrow.com.au blogs/sites. Logged‑in user and commenter IP addresses are disclosed only under the same circumstances as other personally‑identifying information described below, except that commenter IP addresses and email addresses are visible to the administrators of the blog or site where the comment was left.

Gathering of Personally‑Identifying Information

We receive and store information you enter on our website or provide in other ways. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your order. Additional information may be collected when you provide feedback, update content or email preferences, respond to surveys, or communicate with support.

We may use personal information collected from you for the purpose of providing direct marketing material, updates about the website, and newsletter information. This applies only if you have registered or subscribed. If you wish to stop receiving this information, you may notify us by email or unsubscribe at any time and your request will be actioned promptly.

Individual profile and company details are not used for any other purpose. Details are only supplied to third‑party providers when required by law, for goods or services you have purchased, or to protect our copyright, trademarks, or other legal rights.

We respect the privacy of online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information that you volunteer to respond to questions, provide product or service information, and mail newsletters (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with third parties other than service providers who assist in providing the information and services offered. Where a service provider receives your information, they are required to comply with our privacy standards. Some service providers may be located overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Any non‑personal information, communications, or materials sent through this website or to us by email, or obtained from third parties without confidentiality obligations, may be kept, used, and disclosed on a non‑confidential basis. We may use or reproduce such information for any purpose, including developing, manufacturing, or marketing products.

We may disclose Personal Data to comply with legal requirements such as laws, regulations, court orders, subpoenas, warrants, or law‑enforcement requests. Personal Data may also be used to protect the rights, property, or safety of crispcrow.com.au, customers, or third parties.

If there is a change of control in the business (including by merger, sale, or transfer of assets), customer information, including Personal Data, may be disclosed to a potential purchaser under confidentiality obligations. Information would only be disclosed in good faith and where required under these circumstances.

Cookies

A cookie is a string of information stored on a visitor’s computer and returned to the website on subsequent visits. Cookies allow websites to tailor configuration to user preferences. Cookies do not access personal information stored on your device. Most browsers accept cookies automatically, but you may disable them through your browser settings. Disabling cookies may limit full use of the website.

This website uses cookies to analyse traffic and improve user experience. Cookies may also be used to serve relevant ads through third‑party services such as Google Ads. These ads may appear on this or other websites you visit.

Business Transfers

If Jay Crisp Crow, or substantially all assets, were acquired, or in the unlikely event of closure or bankruptcy, user information may be transferred to a third party. You acknowledge that such transfers may occur and that any acquirer may continue to use your personal information in accordance with this policy.

Third Parties

We do not sell or deal in personal or customer information. Personal details are only disclosed when required by service providers delivering purchased products or services, when required by law, or to protect rights, property, or safety. General, non‑identifying information may be used to create marketing statistics, identify user needs, or improve website services.

Links

This website may contain links to external websites for your convenience. These links do not constitute endorsement or approval. We are not responsible for the privacy practices of external sites. Visitors are encouraged to read the privacy policies of any website that collects personally identifiable information. This privacy policy applies only to information collected by this website.

Privacy Policy Changes

Although most changes are likely to be minor, this Privacy Policy may be updated from time to time at my discretion. Visitors are encouraged to check this page for updates. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Jurisdiction

This privacy policy and this website are governed by the laws of Western Australia and Australia. Any disputes must be submitted to the courts of Western Australia.

Last updated March 2026

T&Cs for: Jay Crisp Crow, trading as Crisp Copy and others

Hamilton Hill, Western Australia 

hello@crispcrow.com.au